We offer 30 day free returns for USA orders, and 30 day customer expense for return shipping for International orders. If your Fashion doesn't fit, or not completely happy with your items, items may be returned within 30 days of the delivery date. All items must be in unused condition, in original packaging, include all original product offerings, and with tags attached. If you need to change an order after it has been placed, please email CustomerService@CrayeLabel.com. Depending if your order has already shipped, we may be able to change your order. Gift cards are non-refundable.
Once completing the Return Request Form below, we will review your return request to be approved, and email a United States Postal Service prepaid return shipping label to be taped outside one single package that contains all items to be returned. We recommend taking your return package to a Local United States Postal Service to ensure the delivery of your items. Your return package may also be placed in your USPS mailbox to be returned to us. When your return is received, we will review our return guidelines and process a refund for items within our return guidelines. Items outside of our return guidelines will not be granted a refund, and will not be returned back to the sender. Gift cards are non-refundable.
If you ship your return using your own shipping method and carrier, we recommend using a trackable shipping service to track and ensure the delivery of your return, especially for larger orders, as we aren't able to track and guarantee your item's return package.
Start Your Return
Enter the email address used to place the order, and the order number below to start your return. Login to find your order number, and Return here to start your return request.
See our return instructions above. Login and view your order number to see the items purchased. You can view each item's product page if the item is in stock and re-order the correct size or item. Try another item you like!
We recommend gifting Gift Cards from our shop, as this will ensure the correct items are purchased. If the Gifter shipped the order directly to the Giftee, the Gifter will need to initiate the return using the return instructions and form above.
The Gifter can purchase Gift Cards to receive an email with the Gift Card Codes that can be sent to the Giftee to use to their liking. The Giftee can try items they like with their Gift Card!